Cookies are small storage units that gather data or information about you when you are on a website, and are stored by your browser on your computer's or other device’s hard drive. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (e.g login details and location selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
Given the different activities that you can perform on our Site and mobile application, Cookies are categorized into 2 types, of which have different functions:
Session cookies, or Non-Persistent Cookies or Temporary Cookies - used only while an individual is navigating an active session on a website and are only stored on your device during your browser sessions. These cookies are deleted when you close your browser and are removed once you leave the site.
Permanent or persistent cookies - remain on a user’s device even after your browser session has ended or after you close a web browser. These cookies are what allow websites to remember information, settings, preferences, saved terms , log-in details or sign-on credentials that a user has previously saved, to create a convenient and faster website experience. These cookies are saved on your computer so when you close it and start it up again, the cookie is still there. These expire after a set time, or they must be manually deleted by the individuals, like a Google Analytics Cookie.
Our Site and mobile application use different categories of Cookies for the purposes described below:
Managing Cookies - Strictly necessary Cookies are automatically set on your browser when you visit our Site. These Cookies are required for our Site to work properly and cannot be disabled using our cookie banner.
Strictly necessary Cookies - These Cookies are required for the operation of our Site and use of its features. Our Site cannot function without such Cookies and they are therefore automatically set when you visit them. They include, but are not limited to, Cookies that enable you to log into secure areas of our Site.
Analytical or performance Cookies - Our Site may use analytical or performance Cookies such as Google Analytics to carry out some data and analysis. These Cookies allow us to collect information about how you use our Site, which pages are the most visited, interacted with or where people visiting our Site are located. This enables us to determine what content is of most interest to our users and to ensure that users are finding the information they are looking for easily.
When you submit data to us through a form such as those found on the Get In Touch/Contact page or Concierge form, Cookies may be set to remember your user details for future communication.
In order to provide you with a better experience on our Site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set Cookies so that this information can be populated whenever you interact with a page that is affected by your preferences.
Google Analytics Cookies
Our Site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use our Site and ways that we can improve your experience. These cookies collect information about your behaviour on our Site and may track things such as pages you visit, how long you spend on the site, how you got here and what you click on, so we can continue to produce engaging content. We do not collect or store your personal information nor are these tied to your personal data, so these cannot be used to identify who you are.
As we sell products, it is important for us to understand stats about how many of the visitors to our Site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you, as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible prices.
You can find out more about Google’s position on privacy with regards to analytics at https://support.google.com/analytics/answer/6004245?hl=en
Web beacons, which are also known as clear GIFs, record, or capture your activity on our Site or email, which are typically not activated until a web page is loaded or the email is opened. Web beacons are often used in conjunction with website cookies, but they do not collect any personal information. Web beacons are best used for tracking advertising, downloads, and the general monitoring of our Site's analytics. Web beacons can be used to know how many users visit a particular website, or web page of that site. Essentially, they allow website hosts to know where visitors are spending their time. Web beacons can also be used in conjunction with ads so that advertisers can track how often a particular advertisement is viewed, as well as whether individuals are interacting or responding to ads , like clicking on it.
Web beacons are transparent, invisible graphic images that are on websites, which act as a tag or identifier that then interacts with website cookies to allow us to monitor a user's activities on our Site. Disabling cookies will keep web beacons from tracking your activity; however, web beacons cannot be turned off.
Web beacons can also be used by website hosts who send promotional emails, like us, so that we can track if our users are opening the emails we send. These beacons will not activate unless the email is opened.
To disable tracking/targeting functions that are of concern with respect to web beacons, users would have to opt out of or decline the use of website cookies. Thus, any effects for you or our Site would be the same as the effects of refusing or opting out of the use of website cookies.
You have the choice to accept or refuse other Cookies by clicking on Accept all Cookies or Use only Strictly necessary Cookies on our cookie banner. Please be aware that disabling cookies may affect the functionality and features of our Site, and many other websites that you visit. We recommend that you do not disable cookies.
You can delete cookies after having visited our Site by going to your Settings and Privacy tabs, and then clear the cookies in your website browsing data and history.
You can browse our Site using your browser’s anonymous usage setting (ie Incognito in Chrome, Private Browsing in Firefox and Safari), InPrivate in Internet Explorer.
You can set your browser’s security controls so that all or certain cookies are blocked.
Please note that deleting existing Cookies will not prevent Cookies from being set during your next visit on our Site.